Service Leaders Summit Days 2021
Online conference with three sessions of three hours
Date:
June 15, 2021
–
June 22, 2021
Date:
June 15, 2021
,
2:00 pm
–
5:15 pm
Date:
June 15, 16 and 22, 2021, 3 hours per day
Location:
Online // Berlin & Dusseldorf
Regardless of the industry, leaders in customer service, after sales management and spare parts logistics strive for delivering an excellent and consistent service: to everyone, everywhere, every time. The pandemic has been brutally stress-testing our strategies, organizations and processes, but emphasized once again the great importance of service in managing an economic crisis — and in generating growth. Due the pandemic, the 2021 edition of ISLA’s annual conference went online and provided three online sessions of three hours, each packed with industry insights, information and case studies from leading manufacturers.