Documentation and knowledge management

A members-only event hosted by BHS Corrugated in Weiherhammer
 Date:
March 13, 2024
 Date:
March 13, 2024
,
9:30 am
 Date:
 Location:
Weiherhammer (Germany)
This meeting on Digital Service and the topic “Technical documentation and knowledge management in customer service” was members-only. Details on the event have been only shared with the participants themselves who were all from different industries. The 1-industry-1-company rule makes sure to avoid competitive situations and prevent conflicts with corporate compliance. Confidential information must not be disclosed to anyone who did not take part in the meeting. The meeting was kindly hosted by BHS Corrugated at its headquarters in Weiherhammer (in Bavaria’s Upper Palatinate). BHS Corrugated is a global supplier of mechanical engineering, plant engineering, Lifecycle service and digital solutions for the complex requirements of the corrugated board industry.

Circle Members / Attending Companies

Presenting companies

BHS Corrugated
BOMAG
CLAAS
HAVER & BOECKER
Jungheinrich
RATIONAL
Rosenbauer
thyssenkrupp Polysius
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Topics

Logistics
Additive Manufacturing
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Industrial 3D Printing
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Spare Parts
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Supply Chain Management
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After Sales Service
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Procurement
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Automotive
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Obsolescence Management
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Lifecycle Management
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Rail
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Speakers

Participants

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Agenda

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Participating companies

The event was attended by companies from various industries, including:
Companies and institutions from various sectors have registered for attendance so far, including:
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Presentations

Monitor Deloitte
Oliver Bendig & Robert Kluge
Einführung: Dokumentation und Wissensmanagement im Service
BHS Corrugated
Markus Winkler
BU Lifecycle @ BHS Corrugated
BHS Corrugated
Simone Neudert
Wissensmanagement integriert in den digitalen E2E Serviceprozess @ BHS Corrugated
KraussMaffei
Tobias Schwertfirm
Dokumentation & Wissensmanagement im Service @ KraussMaffei
Jungheinrich
Dr. Reinhard Paul
Dokumentation & Wissensmanagement im Service @ Jungheinrich
thyssenkrupp Polysius
Bernd Kripzak
Dokumentation & Wissensmanagement im Service @ thyssenkrupp Polysius
BOMAG
Dietmar Metz
Dokumentation & Wissensmanagement im Service @ BOMAG
CLAAS
Johannes Wilp & Peter Rudzio
Dokumentation & Wissensmanagement im Service @ CLAAS
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Activities

Past Service Leaders Circles

Past Focus Days

Past Service Leaders Summits

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Our members

Hellmann
Palfinger
Domino Printing
Agathon
Kramp
GF Machining Solutions
Gorenje
TK Elevator
Applied Materials
KSB
Normet
GEA
Katoen Natie
KARL STORZ
Heidelberg
Plasser & Theurer
Liebherr
Jungheinrich
BOMAG
Rosenbauer
Crown
thyssenkrupp Polysius
Kanadevia Inova
time:matters
STIHL
Dürr Group
Caterpillar
Siemens Gamesa
Bühler
Burckhardt Compression
Carousel Logistics
CLAAS
DMG MORI
Kverneland Group
Nordex
Bystronic
TGW
LEMKEN
Manitou Group
RATIONAL
Gerhard Schubert
PTC
HAVER & BOECKER
BHS Corrugated
ABB
Koenig & Bauer
ATS
Wärtsilä
Schindler
KraussMaffei
Syncron
Philips
Siemens Healthineers
Tecan
Festo
Viessmann
Bucher Emhart Glass
Biesse