Unfortunately, it has become impossible to meet face-to-face until the new coronavirus is under control. But the pandemic cannot stop us from organizing events where service leaders can learn and share how to develop aftersales services further. All the more if the aftermarket service business is a consistent revenue source and profit stabilizer in economic downturns. Therefore, we launched ISLA’s webinar series which is not intended to be a temporary stop-gap, but a permenant offer to round out our event portfolio.