Focus Day Network and Dealer Inventory Management

An event in cooperation with CLAAS
 Date:
April 22, 2015
 Date:
April 22, 2015
,
9:00 am
 Date:
 Location:
Hamm (Germany)
Original Equipment Manufacturers from across industries have made significant investments in recent years to improve spare parts availability. It is not uncommon that OEMs achieve fill rates of 98 percent from their central distribution center. Nevertheless, there is still a wide gap between such high-level network fill rates and the actual availability at the point-of-sale. This fact limits overall customer satisfaction in dealer distribution networks. The Focus Day »Network and Dealer Inventory Management« provided the opportunity for customer service and spare parts managers to discuss how to ensure that dealers have parts that customers demand immediately available in stock.

Circle Members / Attending Companies

Presenting companies

AGCO
CLAAS
MAN Truck and Bus
Volvo Trucks
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Topics

Logistics
Additive Manufacturing
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Industrial 3D Printing
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Spare Parts
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Supply Chain Management
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After Sales Service
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Procurement
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Automotive
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Obsolescence Management
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Lifecycle Management
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Rail
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Speakers

Participants

Dr. Gero Weimer
Dr. Gero Weimer
Director Parts Supply Chain EAME
AGCO
Peter Rudzio
Peter Rudzio
Head of Logistics Service and Parts
CLAAS
Christian Seemann
Christian Seemann
Vice President SCM Parts
MAN Truck and Bus
Günter Sackmann
Günter Sackmann
Senior Project Manager plan@parts
MAN Truck and Bus
Sebastian Sjögren
Sebastian Sjögren
Manager DIM Process Development
Volvo Trucks
Martin Sand
Martin Sand
Dealer Development Manager Volvo Penta
Volvo Penta
Cooperation partner

The presentation and discusson session of the Focus Day took place at Gut Kump in Hamm (Westphalia). First mentioned in the records in 1298, this estate had been opened as a hotel in 2012 after extensive reconstruction. Following the meeting there, the participants visited the Parts Logistics Center (PLC) of CLAAS in Hamm-Uentrop with 150,000 parts held in a storage surface area of 50,000 square meters. CLAAS is one of the world’s leading manufacturers of agricultural engineering equipment. The company, with corporate headquarters in Harsewinkel in Germany’s Westphalia region, is the European market leader in combine harvesters. CLAAS is the world leader in another large product group, self-propelled forage harvesters. CLAAS is also a top performer in world-wide agricultural engineering with tractors, agricultural balers and green harvesting machinery. The CLAAS product portfolio also includes state-of-the-art farming information technology. CLAAS employs around 11,000 workers worldwide and reported a turnover of 3.8 billion euros in the financial year of 2014.

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Agenda

Time
Task
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Participating companies

The event was attended by companies from various industries, including:
Companies and institutions from various sectors have registered for attendance so far, including:
Doosan
,
GEA
,
John Deere
,
Jungheinrich
,
Komatsu
,
Kverneland Group
,
Lely
,
LEMKEN
,
Manitou Group
,
MTU Friedrichshafen
,
Normet
,
Putzmeister
,
thyssenkrupp Elevator
,
Wärtsilä
,
and others
,

Presentations

AGCO
Dr. Gero Weimer
Actively manage dealer inventory to become #1 in experienced Customer Service
CLAAS
Peter Rudzio
More than replenishment: Retail inventory management in a seasonal business
MAN Truck and Bus
Christian Seemann
Günter Sackmann
Network Planning as a core module of an agile spare parts supply chain
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Activities

Past Service Leaders Circles

Past Focus Days

Past Service Leaders Summits

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Our members

STIHL
Hellmann
Carousel Logistics
CLAAS
RATIONAL
thyssenkrupp Polysius
ATS
Gerhard Schubert
Siemens Gamesa
Tecan
BHS Corrugated
Agathon
Plasser & Theurer
Palfinger
PTC
time:matters
Schindler
Kverneland Group
Domino Printing
LEMKEN
Jungheinrich
Kramp
Bucher Emhart Glass
Koenig & Bauer
Kanadevia Inova
Dürr Group
Bühler
Bystronic
Manitou Group
Nordex
KraussMaffei
DMG MORI
Viessmann
TGW
Gorenje
KSB
Normet
Rosenbauer
Biesse
GF Machining Solutions
GEA
Festo
Liebherr
Crown
HAVER & BOECKER
BOMAG
Philips
Applied Materials
KARL STORZ
Katoen Natie
TK Elevator
Caterpillar
Wärtsilä
Heidelberg
Burckhardt Compression
Siemens Healthineers
ABB
Syncron