The first meeting of this Service Leaders Circle was hosted by ISLA’s long-time member CLAAS. CLAAS is a family business founded in 1913 and is one of the world’s leading manufacturers of agricultural engineering equipment. The company, with corporate headquarters in Harsewinkel, Westphalia, is the European market leader in combine harvesters. CLAAS is the world leader in another large product group, self-propelled forage harvesters. It is also a top performer in world-wide agricultural engineering with tractors, agricultural balers and green harvesting machinery. CLAAS employs more than 10,900 workers worldwide and reported a turnover of 3.7 billion euros in the 2017 financial year. Venue was CLAAS E-Systems at its premises in Dissen am Teutoburger Wald. CLAAS E-Systems makes modern IT know-how available for agriculture. As part of the globally operating CLAAS Group, CLAAS E‑Systems, with its ever-growing team of specialists and well-known product segment EASY (Efficient Agriculture Systems), has access to all relevant agricultural markets. Together with farmers, contractors and special purpose users, it develops high-performance and future-oriented software programs, systems and machine components that enhance crop yield and help overcome the challenges of steadily increasing demand for food with decreasing area available for agriculture. CLAAS E-Systems’ intelligent and sustainable products offer optimum solutions so that machines communicate with the company and with each other and make farming more efficient as a result.